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Bruton Knowles Driving Efficiency with GoReport

About

Bruton Knowles is a leading national commercial chartered surveying firm, known for its extensive expertise and in-depth market knowledge across the UK. The firm offers a comprehensive range of services, including sale and purchase, valuation, leasing, and strategy, providing specialist advice in sectors such as commercial property, infrastructure, utilities, public sector, and social housing.

Customer

Bruton Knowles

Industry

Commercial

Summary

To future-proof their business, Bruton Knowles prioritised investment in digital infrastructure. With 11 offices and over 200 staff members working in various locations, they sought a digital solution to streamline surveying processes, reduce administrative tasks, and enhance client service. They aimed to introduce user-friendly surveying software to integrate seamlessly with existing workflows and support their growth plans.

Bruton Knowles partnered with GoReport, a digital data collection and reporting tool, to drive their digital transformation. Using GoReport’s powerful iOS app for capturing property data, photos, and client signatures during inspections, along with a cloud-hosted Web Portal for instantly saving reports to a central system, enabled collaboration among staff members regardless of location. They adopted a phased implementation approach allowing each business unit to fully realise the benefits of digitisation, enhancing their ability to deliver outstanding client service.

Since 2021, Bruton Knowles has utilised GoReport to enhance their processes and maintain a competitive edge in a fast-paced, ever-changing industry. Their digital transformation has been a strategic priority, using the latest technology to deliver time and cost-efficient services that provide accurate advice. Efficiency gains from adopting a digital approach have helped to reinforce Bruton Knowles’ position as one of the most trusted surveying practices in the UK.

Bruton Knowles has embraced the ability to design and build their own digital data capture templates using GoReport Creator, ensuring that reports meet exact specifications and respond seamlessly to specific client project requirements.

In adopting a strategic approach to all their technology investments, Bruton Knowles is not only aligning with their growth strategy but also ensuring they can adapt to and meet evolving client requirements. GoReport is a key component of this strategy, enabling Bruton Knowles surveyors to focus on delivering exceptional value by providing them with the best available digital tools, support, and training in conjunction with their software partners.

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