About
Precise Surveyors, experts in RICS Home Surveys and residential property valuations, have been using GoReport’s digital surveying solution since 2020 to enhance their service offering. Known for guiding clients through property purchases with a personal, professional touch, Precise Surveyors maintain a stellar reputation with hundreds of 5-star reviews. They required a software provider that could uphold this reputation by delivering high-quality reports.
Summary
From initial discussions in 2020, Precise Surveyors quickly recognised the flexibility of GoReport and how the data capture and reports could evolve with their business. They required a software provider that could uphold this reputation by delivering high-quality reports. By leveraging the latest technologies and tools, Precise Surveyors provide a modern, refreshing approach to producing reports and communicating with clients. Their mission is to build lifelong relationships by being the chosen surveyors whenever clients need them.
Matt Billingham, Director and Chartered Surveyor at Precise Surveyors, shares his decision to choose GoReport: “Using GoReport, Precise Surveyors have experienced significant benefits. The digital data collection and reporting tool has streamlined our processes, improved efficiency, and ensured consistency and quality in our reports. One standout feature is the ability to manage our own standard phrases, which has been particularly useful. GoReport’s features align perfectly with our commitment to best practices, and the ability to edit and review within GoReport before finalising the report has been invaluable.”
Staying ahead of the curve has always been key to Precise Surveyors’ success. By fully identifying their customers’ needs and understanding the positive impact of implementing appropriate technology, they have streamlined their service experience, ensuring their customers are engaged and informed throughout the process.
The implementation process was smooth, supported by the fantastic GoReport team. Despite initial concerns about adopting digital, the transition was seamless. Matt praises the support received, stating, “We imagined the process to be complex but the GoReport team made it seamless when we onboarded in 2020 and throughout the build of our bespoke template build this year. Their support has been outstanding, and we can’t recommend them highly enough.”
Reflecting on the overall experience, Matt shares, “We’re glad we invested the time to go digital. It has been a game changer for us. We look forward to continuing this partnership and exploring further innovations with GoReport.”
In 2024, Precise Surveyors, in collaboration with GoReport, developed and launched their own bespoke Building Survey Report. This unique report, tailored specifically to Precise Chartered Surveyors, features content, layout, and design crafted by their surveying team with the consumer in mind.