Phillip Arnold Auctions is an independent property auction house and surveying practice built on decades of experience and a strong personal reputation. As Managing Partner, Chartered Surveyor, and Auctioneer, Phillip Arnold knows what it takes to run an efficient operation while delivering high-quality work. As the business continued to grow, it became clear that the reporting system in place was slowing things down rather than supporting progress.
“I was a user of another platform,” Phillip explained. “It was rubbish. My business was growing so I sought a new solution. I liked what I saw and have never looked back.”
While he explored other software options, they didn’t meet the needs of his team, were too expensive or simply usable for a busy company. GoReport, by contrast, offered a tailored, mobile-friendly solution with the flexibility to match how Phillip and his team work.
“You get a professional branded report, choice of other templates, built as I wanted it,” he said. “The previous system only allowed six photos, whereas GoReport has an unlimited number.”
Designed for Real-World Use, Built for Professionals
Phillip quickly found that GoReport didn’t just look good, it made his daily workflow faster and easier.
“I would go so far as to say I couldn’t do what I do without GoReport.” He stated, adding that integration with platforms like BCIS and Survey Booker came later, making the end-to-end process even more seamless.
The platform’s structure allowed Phillip to spend more time doing the work that mattered. “The time saving is immense,” he added, “Very professional reports that are praised by clients. It was a game changer overnight, and I can confidently do more jobs each day.”
The difference in output and efficiency is clear. Phillip stated that GoReport was definitely a timer saver, something that all busy businesses value. What features does he value most? The professional branded output of reports.
“Reports are all created in a PDF format, whereas [ previous software] was just Word documents,” he said, “They are very professional reports that are praised by clients. I just love the whole product.”
A Professional Edge and True Peace of Mind
In an industry where accuracy and compliance are essential, confidence in reporting tools matters. For Phillip, GoReport has become a source of trust as well as efficiency.
“It definitely reduces risk and I’m happy with the compliance,” he said. “The real benefit to me is that I am confident the reports are HMRC compliant with no errors. I couldn’t be sure about the previous software.”
This has led to increased confidence not only in the process but also in how the business presents itself to clients. “It changed my business, andI feel it helped launch me into a new level. It’s professional and makes us look the part.”
Customer service was another stand-out area. “Another reason I like GoReport is that I have had an amazing experience with GoReport’s people. Rob is amazing and the technical guys are so helpful and friendly.”
When asked if he would recommend GoReport to others, Phillip didn’t hesitate. “Yes, I have. I tell people it’s a gamechanger and brilliant.”
Phillip Arnold Auctions has built its reputation on professional integrity and efficient service. As the business has grown, GoReport has helped support that momentum by providing accurate, branded, and easy-to-build reports that reflect the firm’s standards and speed.
“It’s professional and makes us look the part,” Phillip said. The confidence to take on more work each day, combined with the peace of mind that comes from compliance-ready reports, has made GoReport an essential part of the business.
The verdict is simple: “Use it.”