One of the UK’s largest independent providers of health and social care, Care UK is successfully working with GoReport and using its surveying software to increase the efficiency of the building and asset management of its 120 care homes throughout the UK.
Before working with GoReport, Care UK relied on the time-consuming and traditional pen and paper method of carrying out onsite surveys, endless data sorting and typing up of reports. Using GoReport technology has streamlined their workflow process and allowed them to more effectively and efficiently plan for repairs and upgrades to their buildings, fixtures and fittings.
Steve Appleton, Head of Projects at Care UK commented: “GoReport is a real asset to the business in terms of helping us to increase efficiency and productivity. As an organisation we began to realise the full benefits of the software when we fully embraced the structured user training offered. Working in partnership with GoReport to fully train our staff and implement the solution has been a game changer for us.”
Steve went on to say:” GoReport has acted as a true technology partner from the outset, they took time to really understand our workflow process, working onsite with our surveyors and spending time with the person who would be using the output data for asset management and financial forecasting. They left no stone unturned when looking at our workflow and this was reflected in the solution that they created for us, which mirrored our exact workflow process. He added: “Training and support has been exemplary and as a company we feel very reassured knowing that GoReport offers an ongoing customer care programme.”