Frequently Asked Questions

GoReport offers flexible subscription plans designed to scale with your organisation. Costs depend on the number of users, template requirements, and platform configuration. Free, tailored demonstrations are available to help you evaluate how GoReport can meet your needs. You can find out more on our pricing page.

Yes. We provide personalised demos tailored to your business workflows, so you can see exactly how GoReport will deliver value for your organisation. You can book one by clicking here – no commitment or credit card required.

GoReport supports a wide range of templates for all survey types across residential and commercial sectors. You can use industry-standard templates, RICS-compliant reports, or create fully customised outputs. Examples include: 

• Homebuyer Reports (Level 2) 

• Building Surveys (Level 3) 

• Condition Reports 

• Commercial Building Surveys 

• Schedule of Condition 

• Dilapidations Reports 

• Fire Risk Assessments 

• HHSRS Inspections 

Templates can be tailored to align with your business processes, branding, and reporting standards. 

GoReport is built for multi-office, multi-user organisations, allowing centralised control over templates, workflows, and reporting standards. It ensures consistency, efficiency, and compliance across all survey teams and sites, no matter the size.

Yes. The GoReport Creator allows you to design bespoke data capture templates and report outputs. Our consulting team can advise on the most efficient approach, ensuring you get the functionality you need while controlling time and costs. Bespoke setup support is included as part of your initial implementation. 

Yes. GoReport supports enterprise structures, enabling centralised oversight while giving local teams the flexibility to capture and report data efficiently. 

Absolutely. Data security is a core priority. GoReport is ISO27001 certified, Cyber Essentials accredited, and a G-Cloud Framework approved supplier. Our enterprise-grade security ensures compliance with the strictest information management standards. 

GoReport provides enterprise-grade reporting and analytics, including dashboards, data visualisation, and integration with business intelligence tools, enabling decision-makers to act on insights quickly and accurately. 

By reducing manual tasks, eliminating duplication, and standardising workflows, GoReport streamlines enterprise survey operations, freeing teams to focus on analysis, client advisory, and high-value tasks. 

Yes. Our platform is designed to handle complex portfolios, consolidating data across multiple sites, offices, or organisations, giving a clear, accurate view at enterprise level.

Yes. GoReport is designed for seamless integration with enterprise systems, including: 

• Document Management (SharePoint, Dropbox, OneDrive) 

• CRM and ERP platforms 

• Work allocation tools 

• Reporting and analytics dashboards 

• Property and asset management systems 

Our Open API enables smooth, secure data flow to support efficient workflows and reduce duplication. 

GoReport is accessible via web browser, Android and our iOS app (iPhone/iPad). Our mobile app provides a reliable, intuitive interface for on-site data capture, and we continuously optimise the app to meet enterprise-level requirements. 

Yes. Our dedicated implementation team guides your organisation through onboarding and adoption. The GoReport Knowledge Base provides self-service resources, while our expert helpdesk is available for phone or email support whenever required.

No problem. The GoReport mobile app works offline, capturing data on-site and automatically syncing once a connection is available.

Yes. GoReport supports multi-user collaboration, with configurable permissions to ensure accuracy and control across teams.

Absolutely. GoReport scales for businesses of all sizes, from sole practitioners to multi-office enterprises, providing the same robust features and workflows across the board. 

Not at all. GoReport is designed to follow surveyor workflows, making it intuitive and easy to use. Our training and support ensure your team quickly gains confidence and efficiency. 

GoReport goes beyond software, it’s a platform for digital transformation. By standardising processes, improving data accuracy, and enabling actionable insights, we help organisations scale efficiently while maximising ROI.

Our implementation team will guide you through setup, training, and adoption. Post-launch, our Customer Care Programme acts as your strategic partner, helping you optimise workflows, stay up-to-date with features, and extract maximum value from your investment.

Your data always remains yours. You can export it securely at any time, and our team will support a smooth transition if you choose not to renew.