Home Surveys is a specialist residential surveying firm covering London and the surrounding areas. Known for delivering high-quality property reports, Home Surveys strives for continuous improvement and innovation to better serve its clients and maintain a strong reputation in a competitive market.
Building Surveyor Aziz Rahman MRICS, MCInstCES, MEWI recognised that traditional methods of reporting were becoming increasingly time-consuming and inefficient, particularly as client expectations grew. In search of a digital solution that would save time, reduce human error, and allow him to handle a higher volume of instructions without compromising quality, Aziz turned to GoReport.
The need for a more efficient reporting process became clear as Aziz sought to remove repetitive manual tasks from his daily workload.
“I wanted to find an easier way of producing my reports without the need to carry out repetitive tasks,” Aziz explains.
Although he trialled other software solutions, none matched GoReport’s specialist focus on building surveying.
“GoReport is specifically tailored to building surveying and is the best in the market,” he says. “The software understands the users’ needs and requirements.”
During his evaluation process, Aziz was particularly impressed by the platform’s ability to automate repetitive tasks through predefined buttons and tokens.
“The predefined buttons with tokens inside the buttons allow me to reduce the time taken to repeat myself,” he adds, highlighting how these features created immediate efficiency gains.
Embedding GoReport into Daily Operations
Implementing GoReport was not just about saving time, it was about building a consistent, scalable system that could grow with the business.
To achieve this, Aziz worked with the team to create a bespoke template that reflected his reporting style and included all of his predefined phrases.
“GoReport produced a bespoke template which helped me include all my predefined phrases,” Aziz says. “The use of GoReport is integral to my daily workflow and it would not be possible for me to take on as many instructions without it.”
By using our digital data capture platform, Aziz benefits from a streamlined reporting process where data entered once is automatically populated across multiple sections of the report, reducing manual input, eliminating duplication, and improving accuracy.
“Once I have implemented GoReport, the software produces the information in multiple locations of the report,” Aziz explains. “This reduces human error and tedious admin tasks.”
Driving Business Growth and Efficiency
Since implementing GoReport, Aziz has seen tangible business benefits, including dramatic time savings and increased operational capacity.
“GoReport has reduced the time taken to compile a report, including photos, by 60%,” he reports.
This efficiency has enabled Aziz to pursue new opportunities. In fact, he credits GoReport with helping him secure a major new client by offering the ability to create a second bespoke template – a move that will significantly boost his weekly instruction volume.
“Once this is live, I have advised the client that I can increase my instructions from two per week to six per week,” he says.
GoReport has not only supported Aziz’s short-term goal of handling a larger workload but also aligned with his long-term vision of sustainable business growth without sacrificing quality or client service.
Outstanding Support Every Step of the Way
The transition to GoReport was made even smoother thanks to the support and guidance provided by the GoReport team.
“The team were extremely helpful throughout the process,” Aziz says. “This includes onboarding, implementation and support. A very determined and helpful helpdesk team as well. It feels like having a technical support team without having a team of IT professionals on my books.”
This hands-on support ensured that Aziz could get up and running quickly, fully leverage the platform’s capabilities, and continue evolving his use of the software as his needs grew.
Final Thoughts: A Game-Changer for Surveying Businesses
Reflecting on his journey with GoReport, Aziz is clear about the platform’s transformational impact.
“GoReport has completely transformed the way I carry out my instructions and produce my reports,” he says. “The software has significantly reduced the time I spend writing up each report, streamlining my entire workflow and giving me far more free time to focus on other priorities.”
He encourages other surveyors and surveying firms to seriously consider the platform: “If you are open to streamlining your work and putting the time into learning how GoReport works, then it would completely change your way of approaching the inspection and producing the report,” Aziz advises.
With plans already in motion to introduce GoReport to more clients as his business expands, Aziz views the platform as an essential foundation for future success.
If you’re looking to improve efficiency, reduce errors, and deliver exceptional client service while freeing up your time to focus on growing your business , we can help. Find out how GoReport can support your surveying practice today with a free trial – no commitment required.