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Our Customers

Frequently Asked Questions

Whether you are adopting you first digital solution or migrating from an existing one, GoReport provides options that meets every business need.

Absolutely. Just let us know you’re interested in a demo, and we’ll arrange a tailored session at a time that works for you. We can focus on the features most relevant to your team, whether that’s large-scale data capture, integration with existing systems, or advanced reporting capabilities.

If you’re an existing customer, our Helpdesk team is ready to help via email or phone. You’ll also have 24/7 access to the GoReport Learning Centre, which includes step-by-step guides, training videos, and best practice resources for optimising your use of the platform.

Yes! The GoReport Creator tool enables our clients to build their own data collections and outputs. However, we also have a vastly experience consulting team to advise on the most appropriate time and cost effective approach to build your own or avail of GoReport’s template building capability. Don’t forget, if you need a bespoke output to get going with GoReport, we provide that as part of your initial investment at no extra cost!

Yes, in fact, it’s where we start. We’ll take the time to understand your workflow, data challenges, and objectives, then recommend how GoReport could fit into your organisation. That includes setup options, integrations, scalability planning, and pricing aligned to your operational needs. 

Yes. Whether you have a small core team or hundreds of users across multiple offices, GoReport is built to scale. We can configure user roles, permissions, and template libraries so every team member has access to exactly what they need, and nothing they don’t. 

We’re headquartered in the UK and work with clients across the UK and Ireland. If you’re based elsewhere and are interested in GoReport, please get in touch and we’ll be happy to discuss your needs.

You do. All data captured and stored in GoReport remains the property of your organisation. We simply provide the secure platform for managing and accessing it.

Security is central to our platform. GoReport uses robust encryption, secure hosting, and industry best practices to protect your data in transit and at rest. We’re committed to meeting compliance requirements relevant to property, asset, and enterprise data management.

We work with clients to set measurable goals before implementation, such as time saved per project, error reduction rates, and reporting turnaround improvements. This makes it easy to track ROI from day one and ensure GoReport continues delivering value over time.

Yes. GoReport is designed to work alongside your existing tools and workflows, with integration options for asset management, compliance, and reporting systems. For larger organisations, we can discuss API connectivity, data export formats, and custom integration projects to ensure seamless information flow.

Yes, there’s no pressure or obligation. We’re here to answer your questions and help you decide if GoReport is the right fit for your business. 

Great! We would be delighted to talk to you about your specific requirements. Contact us

Getting started with GoReport

Whether you’re a sole trader, a multi-surveyor practice, or part of a global organisation, we’re ready and waiting to start your digital journey.