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WH Stephens: User friendly software wins over even cautious digital users

About

WH Stephens operates from offices across the UK, delivering Project & Programme Management, Quantity Surveying, Cost Management, Building Surveying and Principal Designer Services.

Customer

WH Stephens

Industry

Construction Consultancy

With traditional plans and reporting methods having been used by many of our specialists for decades, the switch to digital could have been a challenge but thanks to GoReport’s user friendly software and comprehensive training the whole process was simple and smooth.

Graeme Kerr, Partner

Summary

WH Stephens offers comprehensive construction consultancy services, from individual commissions and reports to full day to day Project & Programme Management. The teams report with UKAS standard and carry out specialist asbestos surveys.

Customer Need

WH Stephens was keen to explore the opportunities offered by digital reporting methods in order to save time and improve efficiency. The company also wanted to be able to view the data they collated on site in different ways and carry out bespoke analysis to their customer specifications.

WH Stephens prides itself on high technical standards and had always valued the use of paper plans with manual note pins. Moving to a digital platform threatened to change the way they were used to working, until they heard about GoReport’s SmartPin functionality, which allows the team to be even more organised without having to put pin to paper.

Measurable Outcome

WHS has been using GoReport for more than two years and as a result has been able to save time and increase productivity, carrying out hundreds of surveys annually. Even the longest serving surveyors, who were cautious about going digital, found the move straightforward and have adopted the new way of working with ease.

GoReport provided tailored support during implementation, carrying out visits to the WHS office during onboarding and making sure everyone was comfortable with the new software. Local on-site training was carried out as well as knowledge sessions in the GoReport boardroom. WH Stephens can fully rely on GoReport and know they are only a phone call away if they ever need anything.  https://www.whstephens.com/

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https://www.whstephens.com/
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